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Receiving texts but cannot send them

Lauren25
Level 1: Joiner
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on ‎26-04-2024 19:59

on ‎26-04-2024 19:59

Recently moved from Vodafone to O2 and transferred my number across. I had been told that my old number has been moved across yesterday and I am receiving texts but unable to send them as it just says message failure. 

my 5G works fine, not sure about calls 

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MI5
Level 94: Supreme
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on ‎26-04-2024 20:02

on ‎26-04-2024 20:02

@Lauren25 

Texts are usually the last thing to work after a port.

Keep rebooting and if not working by tomorrow, contact O2.

Guide: How to find help & contact O2 

Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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