on 13-04-2024 12:28
Hello. A week ago I took the phone from Mobile Phones Direct, unfortunately it turned out to have a problem with the speaker and I sent it back. Is it possible to cancel the contract with O2 or leave the SIM card and just exchange the O2 phone for another one? The waiting time for returning the device from MPD is extremely long and my old phone is already dead.
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on 13-04-2024 12:32
MPD should replace the phone with new immediately.
You need to discuss this with them, not O2.
on 13-04-2024 12:32
MPD should replace the phone with new immediately.
You need to discuss this with them, not O2.