Phone Order

[RobBull95]

Just recently I ordered myself a new phone, placed the order on Friday and paid to have it arrive Sunday, which it didnt and it hasnt arrived monday either, I have 2 issues, I have an email confirming the order, but on MyO2 it says 'You don't have any products or services in this My O2 account.' I also do have a bank transaction with the one time payment, so im hoping and assuming that my order is still on its way and I shouldnt worry?

[pgn · Accepted solution]

@RobBull95 - Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255. Good luck!

[RobBull95]

I will keep this in mind if it doesnt arrive by tomorrow or at least if I dont have any update
thank you for the reply!