Solved: Payg

Charlie19 · ‎15-03-2024

I had pay as you go on my account and I don’t want that anymore and now I have just put on a 20 pound rolling tariff but it still says I’m on pay as you go, how do I remove pay as you go on my device to just have my rolling tariff?

MI5 · ‎15-03-2024

@Charlie19

The rolling plan tariff replaces your PAYG tariff but is still considered as PAYG due to no contract.

Pay As You Go: Introducing "Rolling Plans"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-03-2024

@Charlie19

The rolling plan tariff replaces your PAYG tariff but is still considered as PAYG due to no contract.

Pay As You Go: Introducing "Rolling Plans"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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