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One bar 4G price increase not justified

Trapped_fly
Level 2: Apprentice
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IMG_2848.jpeg

 I still consider myself a newby and I appreciate the Community here is NOT the O2-UK customer service help. 

The O2-UK calculator suggests a £1.51 increase on what I am actually paying for the data calls and text service.


That service can not cope at schools going home time - it just stalls. 

To me the increase this April is a 30.14% price increase on what I pay if all the allowance is used. 

As I use just 25% of my allowance (I am a low user) it seems totally bonkers. 

In this area Three’s service is 5G

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All that information fits my requirements and any unused data is rolled over. 

Is it worth talking further with O2-UK?

Don’t worry if your tariff price looks a little high
… but I DO ‼️ and that in April 2024
the price increase will be calculated
on that Higher Price not the monthly cost.
Trapped_fly.
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MI5
Level 94: Supreme
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@Trapped_fly 

You can try calling sales to negotiate or just get your PAC and move.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

Sales : 0800 081 0255

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
Level 94: Supreme
  • 145823 Posts
  • 635 Topics
  • 28021 Solutions
Registered:

@Trapped_fly 

You can try calling sales to negotiate or just get your PAC and move.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

Sales : 0800 081 0255

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 3
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jonsie
Level 94: Supreme
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It's worth asking but if you are still within your minimum term then you don't really have a strong argument for any reduction and O2 certainly won't try to price match any other network's offers

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