Solved: O2 14 day cancellation

Rui3 · ‎13-11-2023

Hello, I ben cancelled o2 sim before 14 days I have email the contract its been cancel. After that I cancelled direct debit after 3 months I see my credit score is very bad, because I didn’t pay 17£ every month help please..

MI5 · ‎13-11-2023

@Rui3

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎13-11-2023

@Rui3

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

O2 14 day cancellation

I don’t know where my top up went

E sim

About credit check failed

Refined needed

Phone in USA