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New contract

Michelle24
Level 1: Joiner
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Hi, I spent over an hour on the phone this morning setting up as a new customer. I am yet to receive the confirmation email to confirm my order?! However, I have received my contract. I have also received an O2 username email but I am now locked out of this as it doesn't recognise the last 4 digits of my debit card?! 

Please advise!!!! I've already spent a looooooonnng time on this!!!!!!

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MI5
Level 94: Supreme
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@Michelle24 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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