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New contract - paid not connected

Soundman
Level 1: Joiner
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Paid yesterday.  Asked.

When do I get connected to network?

When will port occur?

 

Michael 

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madasaf1sh
Level 76: Forum Legend
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@Soundman 


If it is a new contract if done over the phone or online then when you receive your sim card, and then your port will be done all been well a couple of days after that. (Ports do not happen over a weekend). 

 

If in store, then you should have walked out with an active sim card... and the port will happen within 24/48hours again if no problems with the port. 


If you need help you will need to call customer services on 0344 809 0202 tomorrow morning.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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