on 30-08-2023 23:17
30-08-2023 23:27 - edited 30-08-2023 23:27
30-08-2023 23:27 - edited 30-08-2023 23:27
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here
Give O2 a call on 202 or 0344 809 202 (Contract) 4445 or 0344 809 222 (PAYG)
Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).
Veritas Numquam Perit
on 30-08-2023 23:28
I assume that you have just joined O2?
You should have received a welcome text with a username (email address), a password and a link to the app.