I am angry

[Temitopemariah]

I am so angry now, I have been speaking yo different customer service of O2 and none seems to fix my problem. All they have also spoke about for 45mins is a new data bundle which is not my concern.

I am highly disappointed that I have to go through this as a new O2 customer.

Just one issues I have called 4times yet not resolved.

Can anyone tell me how to cancel an auto top up when my airtime is less than £2. 

It keep on debiting me every time in a month.

It is not fair

[MI5]

@Temitopemariah 

To stop your auto top-up and delete your details go to www.o2.co.uk/myo2. Then go to auto top-up and you can then cancel your auto top-up and details.

If you can't do it yourself then call o2 on 4445. Or social media

you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

https://autotopup.o2.co.uk/o2uk/FAQ.aspx 

Guide: How to find help & contact O2