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Higher charge for O2 SIM than quoted by Virgin Media.

RobWilson
Level 1: Joiner
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Recently upgraded my Virgin Media package and was offered an O2 SIM for £5 per month for 4 GB of data. However, O2 are charging me £6 per month for 3 GB of data. 

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MI5
Level 94: Supreme
  • 144449 Posts
  • 634 Topics
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Registered:

@RobWilson 

Your data will be doubled to 6gb after 14 days.

Volt Megaguide 

You can get in touch with Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144449 Posts
  • 634 Topics
  • 27680 Solutions
Registered:

@RobWilson 

Your data will be doubled to 6gb after 14 days.

Volt Megaguide 

You can get in touch with Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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