Solved: Re: Connect my sim

Craig2019 · ‎10-04-2024

I have put my new sim into my new iPhone device and it’s not allowing me to use it

MI5 · ‎10-04-2024

@Craig2019

Use old sim or do a sim swap Guide: Sim Swap: a mini guide 2017 update

Otherwise contact O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-04-2024

@Craig2019

Use old sim or do a sim swap Guide: Sim Swap: a mini guide 2017 update

Otherwise contact O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Connect my sim

I don’t know where my top up went

E sim

About credit check failed

Refined needed

Phone in USA