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Cancelled the number

Avni
Level 1: Joiner
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on ‎23-01-2024 15:45

on ‎23-01-2024 15:45

I contacted o2 within 14 days of purchase to cancel the number. I was told it was cancelled, but the number is still connected to my account, and I was charged. Please help.

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MI5
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on ‎23-01-2024 15:48

on ‎23-01-2024 15:48

@Avni 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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