victim of fraud

[Linda12]

hello!

Some one just placed an order for new SIM on my name. Please advise.

[Enlli · Accepted solution]

You need to report it to O2 and also your bank.

Change your account password and memorable information

Lots of info 

https://www.o2.co.uk/help/safety-and-security/fraud-advice

Phishing, Smishing & Scams. Latest info & advice. 

[MI5]

@Linda12 

If you think you’ve been the victim of fraud – whether that’s because you’ve given details to someone over the phone, or clicked on a link in a suspicious text or email – there are things you can do:
Contact your bank if you think you may have given out financial information. They can help protect your account and stop transactions
Change your account and online account passwords
Forward fraudulent texts to us for free on 7726 and we’ll look into them
Contact Action Fraud on 0300 123 2040
Call your Virgin Media or O2 customer services number if you think somebody’s taken out a contract with us using their details
Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.
O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone.