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Farmgirl
Level 1: Joiner
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A recent update has changed the size of everything on my phone. icons are too small, camera will not work properly any more and I can no longer send photos in facebook messenger. all very annoying . Can I "undo" an update please?

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madasaf1sh
Level 67: Unsung hero
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@Farmgirl

You normally can not downgrade an update, and I would not recommend doing so .

If you go into the settings and either theme or appearance you can change the size of icons.

Messenger is probably waiting on an update, or uninstall reinstall it.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@Farmgirl 

Sounds like you may need to do a factory reset.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
Level 67: Unsung hero
  • 5591 Posts
  • 32 Topics
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Registered:
@Farmgirl

You normally can not downgrade an update, and I would not recommend doing so .

If you go into the settings and either theme or appearance you can change the size of icons.

Messenger is probably waiting on an update, or uninstall reinstall it.
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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