cancel
Showing results for 
Search instead for 
Did you mean: 

trying to enter in my account

thiagovitor04
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

i'm trying to enter in my account. i'm in another country and I didn't receive any security code to enter on the O2 website. could send any code to my email?? please, help me. I need to top up!! 

Message 1 of 3
250 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 147780 Posts
  • 639 Topics
  • 28355 Solutions
Registered:

@thiagovitor04 

Top up guide here Guide How to Top Up (PAYG) 

Use the third party voucher option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
237 Views

pgn
Level 76: Forum Legend
  • 37476 Posts
  • 239 Topics
  • 1706 Solutions
Registered:

Top-up does not require you to log-in, @thiagovitor04 - https://myo2payg.o2.co.uk/webtopup/details?journey=guest&isIELessThan11=false#/

pgn_0-1715174359001.png

If you still can't get it to work, try an Incognito or InPrivate browser tab.

Other ways to top-up here:

Guide How to Top Up (PAYG) 

Note you will need a valid UK credit or debit card for it to work via Web-Topup link above, Monzo or Revolut and similar used to always give problems.

Good luck!

Message 3 of 3
237 Views