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tried to get a phone contract but didn’t work but £30 was still taken

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sh1tst41n
Level 1: Joiner
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on ‎14-05-2022 10:22

on ‎14-05-2022 10:22

unbeliever 

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MI5
Level 94: Supreme
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on ‎14-05-2022 10:54

on ‎14-05-2022 10:54

@sh1tst41n 

The fee will be a pending transaction on your bank account.

O2 don't have the money and your bank will return it to you in line with their terms and conditions on pending payments.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144140 Posts
  • 634 Topics
  • 27604 Solutions
Registered:

on ‎14-05-2022 10:54

on ‎14-05-2022 10:54

@sh1tst41n 

The fee will be a pending transaction on your bank account.

O2 don't have the money and your bank will return it to you in line with their terms and conditions on pending payments.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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