sim swap

[Andrzej1962]

Hello,

Could you help me with sim swap?

I received such message:

Oops. Something went wrong with your sim swap

[Cleoriff · Accepted solution]

Hi @Andrzej1962 

Have you followed this guide? 

Guide: Sim Swap: a mini guide 2017 update 

You need to contact o2, if it's failing. All methods of contact in this guide Guide: Coronavirus Community Help and Support