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scam text

Dave66
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Hi, I've just received 1755hrs) a suspicious text with a link saying my bill has not been paid. On trying to contact o2, I was told they are only answering limited queries due to the Covid 19 crisis, and the department I needed was finished at 1800. ( It was just before then!). Being a Bank holiday weekend, I fear the timing of this may catch many people out and you have no resource for them to confirm this with you. Please take steps to counter this and protect your users, Many thanks, Dave

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Bambino
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@Dave66 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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Bambino
Level 85: Esteemed
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@Dave66 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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Digchris
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Was this the number+44 7765 422915 I had the same text
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jonsie
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@Digchris wrote:
Was this the number+44 7765 422915 I had the same text

They change the number regularly.

O2 never send texts from a mobile number.

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Dave66
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Thanks for that, rang 7726, number not recognised

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MI5
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@Dave66 

You forward the text to 7726, not call the number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave66
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No, number was 447765422923

Message 7 of 7
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