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gt5
Level 1: Joiner
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for several days I don't have service 
I wasn't able to go to the store as I am working I can see i have balance to pay over £100 and my plan is £6 this is unexpectable 

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Enlli
Level 69: Guiding Light
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We are all customers here so can't access accounts 

Contact Payment Management. Use the social media links if you have no access to accounts phone

Or use Skype to call the 0800 number free

Guide: A Guide to Skype 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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