mobile data

[caroleainsworth]

Good afternoon

I don't seem to have Mobile Data since my last mobile was lost.

I have new mobile Samsung Galaxy S8.

When i turn mobile data on, a message pops up! "You wont be able to use any apps that require an internet

connection unless I use Wi-Fi", my Wi-Fi and Mobile data are turned on ?

Please can you set  me up for Mobile Data ?

Kind regards

Carole

[jonsie · Accepted solution]

There is still a bar on your account

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this