extend the contract?

[RRR1111]

hi!

I have been using the O2&VirginMedia bundle more than a year and the the VM payment has increased from <20 pounds to 55 last month. Is it possible to reduce the cost by maybe signing another contract? Otherwise, I will start looking for alternative providers.

I couldn't login to VM as I never used that account (the O2's was sufficient) and I don't have all the details to create an account there, that's why I am writing here, as the offer was bundled.

Thank you,

Radion

[Enlli]

Sounds as if it is the broadband that you need to deal with first.

That is still handled by Virgin. 

Call 150 from Virgin Landline or 0345 4541111 from any other phone

[MI5]

@RRR1111 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2