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cancelling part of contract

tmm
Level 1: Joiner
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I have an account for my phone and another for my wife's.  She has just bought a new phone with a contract in her own name and I need to cancel the part of my contract relating to her phone and then transfer her number to her new account.

Will someone ring me please on my number [Removed]

Tim Moriarty

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Enlli
Level 65: Ultra-cool
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This is not O2 but a community of customers like yourself so we can't access accounts. There are no O2 staff here.

Have a look at this guide

Guide: Cancelling Your Contract 

Using a PAC from your wife's phone will probably be best.

*FLAGGED 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@tmm 

You just need to ask O2 to migrate her number.

No need for a pac for O2 to O2. 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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