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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Data

I've spent £30 on data and still had 15gb to use but its put my data down to what I'm contracted to, I thought the data I buy was suppose to roll over until gone? I havent used it all so why am I back to 5 rather then 15?

phone hacking

I think my phone is hacked

S20 ultra pre order in store

I paid £50 deposit for an s20 ultra In store which due to the virus has been closed. As usual with O2 I can't get through to customer services on the phone or via chat in myO2. How do I find out what to do next or cancel the order?

Telefon

Sm un abonament la ei facut di trebuie sa imi vina telefonu si nu a ajuns iar ei au inchis magazinul ce pot face eu trebuie sa plec in romania

Upgrade options

Why am I getting blank screen on my account when I click on UPGRADE OPTIONS.... Is there a problem with doing upgrades at the present time?

Unwanted messages

I seem to be receiving about 10 messages a month from 88101 which charge me every time. I haven't even received any messages in an inbox but the charge still shows on my bill. How do I put a stop to this disgusting harrasment? Thanks in advance

Resolved! Can deleted%20text%20messages%20be%20recovered

Can i retreve deleted text messages

Resolved! Text message

I have just received a text from O2 saying my PAC has expired and if I don't follow the link within the text my contract will be suspended, I'm just curious if this is a scam or O2

cant answer phone calls

Why cant I answer calls, phone rings, tells me whose ringing, but where the green answer button is. its orange, and the red off button doesnt react either, Its making calls. just cant answer them

O2 travel bolt on

I have just added travel bolt on for £4.99 but unsure if the data used will be charged as extra or included in the daily charge. Any help will be appreciated as cannot find an answer thank you

O2

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