Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Can't see my mobile bill online

I have two mobiles, which were transferred from Virgin Media. On line I can see the account for [Edited] but not for [Edited] [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! I want to speak to someone

About a payment

Resolved! View current usage

Previously I was able to log into my account, view old bills showing calls and texts on a day by day basis. I was also able to do this for my current bill. I could see my daily call and texts showing to numbers etc. I now can not do this I can only s...

Accessing Mobile past bills

Hi!I need to access and download my past bills. I have just been moved from Virgin Mobile to O2. Virgin Mobile is completely incapable to help me access my past bills. Their virtual assistant is hopeless. Please help!

Resolved! Discount

Recieved a phone call from " David " in O2 in Berkshire telling me i qualify for a discount . i would have to go to my e mail and change to a temporary O2 password ... sounds dodgy to me . Can you confirm ?