My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8391 Views
  • 1 replies
  • 1 kudos

Cancel airtime plan

I want to cancel airtime plan

Kc6 by Level 1: Joiner
  • 150 Views
  • 1 replies
  • 0 kudos

I need my refund

Hi I’m owed over £70 in a refund. Please send it to me 

Graciano by Level 1: Joiner
  • 164 Views
  • 2 replies
  • 0 kudos

Detagging O2 from my DisneyPlus account

Hello, I hope this is the correct forum to ask? I finished my 6 months free DisneyPlus with O2 a few months ago.I cannot seem to do anything with my disneyplus account as it still says Manage on O2, even though its finished. How do i remove the manag...

Mark75_0-1711963419383.png Mark75_1-1711963464002.png
Mark75 by Level 1: Joiner
  • 1335 Views
  • 10 replies
  • 0 kudos

Resolved! Transferring o2 number with different account holder

Can i transfer my current o2 number to a new o2 sim? Im the account holder of the current o2 number but the new sim is under a different account holder. Can i still keep and transfer my number

Liz24 by Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

Account login

I can’t login to my account because it wants a security check and sends a text, problem is I don’t have my phone as I’ve sent it off for repair, what can I do?

Rosstguk by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

Need to change authentication phone number

I have my company's login and password, however the authentication password is for a former employees number - can someone contact me to get this changed as i cannot access our bills.

jack41 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Understanding my latest bill

I need help understanding my latest bill particularly the Monthly extras not included in my spend cap- £9Airtime charge not included in my spend Cap-£12 thanks

High air time

HiIve got a Galaxy 23 and finished contract some time ago. I think my airtime is pretty expensive at £22 a month. I could get a new phone for that amount. Can you advise

Resolved! i want activate my esim

Hi i want activate my sim on my iphone

Ahmetqx by Level 1: Joiner
  • 254 Views
  • 4 replies
  • 0 kudos

Resolved! Change my payment date

Hi, I need to change the date of my payments each month how do I do this?

Megan39 by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos