My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6796 Views
  • 1 replies
  • 1 kudos

Wi-Fi doesn’t work at home or outside

Can anyone help? My WiFi doesn’t open numerous shopping sites or even YouTube since an upgrade. I’ve checked all restrictions and can’t seem to find any issues. But my 5G doesn’t allow me to connect to any sites when I’m out of the house either. It’s...

Lila2613 by Level 1: Joiner
  • 176 Views
  • 2 replies
  • 0 kudos

Cant login to my o2 to pay bills

Something went wrong.Oops. My 02 isn't available to you yet. If you're new to 02, it can take up to 48 hours for your account to be ready. If it's been longer than 48 hours, get in touch and we'll look into it for you. This message appeared after I t...

Avi12 by Level 1: Joiner
  • 221 Views
  • 2 replies
  • 0 kudos

o2 phone scams

called 202 to cancel my account because my contract coming to an end and all the people who picked up were asking for verification codes sent to me i declined the call obviously and now my facebook got hacked right after all my photos i kept online a...

Arasheed by Level 6: Acolyte
  • 230 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Stole

I need help to get a sim with the same number. Please help me.

Aparna by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

No account?

I cant access my account to renew my rolling plan. I've been a customer for years, it says my details arent recognised and there is no information regarding [Mod edit: Please do not share personal details as your posts are visible to the public. Than...

Lukeb39 by Level 1: Joiner
  • 218 Views
  • 2 replies
  • 0 kudos

O2 connect only EDGE, TESCO Connect LTE

Hello, I need help for two days, my card connects only to 2G, EDGE, I MOVED THE CARD TO ANOTHER PHONE and it's the same. I checked the new Tesco card that uses your network, And it connects to LTE normally. Can You help me

PatrYKo7 by Level 1: Joiner
  • 506 Views
  • 7 replies
  • 0 kudos

Bill payment

Hi, can I speak with some one?

Coral by Level 1: Joiner
  • 173 Views
  • 2 replies
  • 0 kudos

WD250RH

Hi, wanted to check to separate payments were made £33.00 each

Coral by Level 1: Joiner
  • 144 Views
  • 1 replies
  • 0 kudos

Resolved! New sim

Hii order new sim till now not received 

250 by Level 1: Joiner
  • 212 Views
  • 2 replies
  • 0 kudos