Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Calling O2

When will the O2 call lines be back open to call again?

Myo2

Hi there! Took out a Sim only contract on Wednesday evening. Still awaiting my Sim. I have downloaded the Myo2 app which was working fine yesterday but now it won’t load any of my details etc. Tried logging in on my pc and via Safari but error keeps ...

Resolved! I need to stop the subscriptions. How do I do that?

I have left England because of Corona-virus. I want to stop my contract, and i cant figure out how i do it. Can you help me?

PIN without logging out completely

I've downloaded the latest o2 app for android. How do I get back to the PIN screen without logging out completely. Previously I just hit the back button twice on my phone but this isn't working, it closes the app but doesn't ask for a PIN to get back...

Voicemail

Unable to get voicemail on phone.Attempted to reset password constantly says retry - unsuccessful

New SIM card

How do I go about ordering a new SIM card

Resolved! Trying to get age restriction off my phone

I have typed everything to get the age restriction of my phone as I'm not used to this new technology I'm stuck

Resolved! Additional line on account

Hi I wondered I've been with 02 for about five years would I be able to get an additional contract with an iPhone 11 Pro Max I've got the iPhone 11 pro nikki

Resolved! PAC CODE

Hello,Where do I request a pac code in my o2. I can only seem to find sim swap and not the switching section.

I can’t view my bills on myo2 because my number is already used by another account.

I'm struggling to get onto myo2. When I put my mobile number in to get a code, put in the code, it says my number is already used by another account. I may have tried to set this up before but have no idea how to sort this issue and need to view the ...

O2

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