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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Paying my bill

I’ve left o2 and need to pay my bill, but it won’t let me sign into my account. Phone number *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Merging Accounts

Hi.I live in an area of relatively poor signal, and O2 provides the strongest so we've had to to use O2 more or less as a default. Despite this, the service has always been pretty good and have never had any complaints, until now. I recently took out...

Login

I can't login

Vat bill

D

Transfer number

Hello. I’ve recently joined O2 and have transferred my number from my Three account. Can you tell me how long it will take for my old number to activate on my new sim?

Resolved! Unable to pay bill

Hi there. I cancelled my direct debit and have been billed £9.30. I am unable to log into my02 and am now living i. Australia so would like to pay the bill

Sign in

Cannot sign in on the app

Resolved! Volt O2

When will I be charged for using Volt 02

Resolved! leaving 02

im wanting to move to a new provider and my 02 contract is fully paid off, is there anything I need to do? I have nothing else to pay on my contract so do I need to tell them I'm not renewing?

new sim card

hi the police has taken my phone could use send a new simcard out i have some important calls regarding my mental health i have coming up

O2

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