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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Volt benefits

Just want to clarify something about volt benefits. If your a volt member does the mobile data get a double boost permanently or have I understood this incorrectly?

What happened why Message can't sent

My message can't send

Resolved! DPD sent my new phone back

Hi, DPD failed to deliver my new device and have now sent me a message saying the phone has been returned to o2. However when I go to tracking in My O2, it says the order is completed.I cant find any live chat or email us options in the support secti...

Change of address

Hi, I need to temporarily change my address…we are currently staying with my daughter until we move into our new house. Should be a couple of weeks. Shall I change it with you?