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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Voucher is going to expire soon

I'm getting an email telling me "Voucher is going to expire soon" I have no idea what it's for where to use it or anything. How do I check what it is?

My o2 App

I cannot log in to the My o2 App.

Resolved! Akay

Someone called me and offered new iPhone from o2 is it 03333034709 o2 number?

Resolved! Account only showing 02 Wifi

Hi. My OH has logged into his My02 account. All it shows is 02 WiFi. He can’t see any billing or account details. Any advice please?

My o2 app is not working

When I open the app and the messages appearedSomething went wrong.Oops. My 02 isn't available to you yet.If you're new to 02, it can take up to 48 hours for your account to be ready.If it's been longer than 48 hours, get in touch and we'll look into ...