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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Disney Extea

Although I signed up to Disney+ Extra I never activated it and have just cancelled it on MyO2.I do not expect to be charged for this as I have never used it, so please update my next bill to reflect this. My bill is currently higher than I would anti...

Payment issue

My account says overdue but I have had a direct debit set up for the past year? I need to speak to someone about my account details as payment should have gone through automatically as usual.