Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have a contract for a Samsung phone which I received earlier this year. At the time an O2 representative help set up a discount for me being a key worker but I still have not received this discount. Can you please add this to my account. Kind regar...
Good Morning, I am looking to renew my phone contract to a sim only deal. However the account from my last contract was in my dad’s name, and now needs to be changed into my name as I am now the one paying. However, when I go to change the details it...
Hi there,Just had a text message saying:Just confirming your order has gone through - thanks. Your order number is NC78551205, and you can check on its progress through My O2: https://mymobile2.o2.co.uk/order-history Just confirming we've now removed...
I received the following sms notification but I’m not aware of this order - please can I have some clarity on what this is. Just confirming your order has gone through - thanks. Your order number is NC78789155, and you can check on its progress throu...
Hi. I have received a text saying my order has gone through. Order No.NC79015004. I have not ordered anything. Is this a scam
I need to cancel the bolt-on that I added on 17 June. I thought I had run out of data when I could not connect to the data.ThankyouVallerie
What are the steps to not renew your O2 mobile contract at the end of your current contract? Do you contact support or it gets stopped automatically?
I am currently in Brazil. I dont want to use any mobile data BUT i want to receive phone calls. How can i do?
I’d like a copy of every bill attached to my o2 account
I can’t get into my account on the app on my iPhone.It tells me it incorrect password and will send me a text with a code to reset my password but never sends me the text
