Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
For some reason, after being upgraded, my new phone delivery was marked as a failed delivery, and DPD says they have sent the phone back to O2. But I am still paying for said phone, which I do not have! I put in a complaint over seven days ago, but I...
I need to download my invoices but I cannot access my account.the reason is simple: I need to input a code that is sent to the number. But the sim cannot receive messages because it is in a home alarm device (not in a mobile phone). I need a differen...
I would like to swap from my monthly payment to a pay as you go sim but still keep my number
I placed an order today for an iphone 15 and a samsung galaxy. I've tried to sign the contract this morning but I don't know if it worked, I'm trying to track my phones but not finding any information.
I have been paying my o2 bill monthly however there have been restrictions put on my plan due to unpaid balance. I cannot acces my account to see what I might need to pay and sort this issue out
I'm trying to see how much I still owe on my account, but I'm getting error messages
Hello , I keep receiving emails and messages that my last bill is overdue and that I need to pay asap however I have already paid my latest bill of 79.95 £ can you sort out the issue asap please ? I can send you a receipt of the payment if you need i...
I need to cancel one of my sim cards
Can I please PLEASE speak to someone with reference to my order
Hi. I have received a txt message advising my order has gone through under NC81852911, however I have not placed an order? thanks
