My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6795 Views
  • 1 replies
  • 1 kudos

Issue with logging to the O2 App

Hi, I have issue with logging into my o2 app and have constant error. What can i do?

Karolajna by Level 1: Joiner
  • 653 Views
  • 8 replies
  • 0 kudos

Virgin Broadband / O2 Pay Monthly - Volt Upgrade

Hi all, I have just signed up to a new VM broadband deal and was told on the phone that after the order had been setup, I would be able to log into MyO2, go to Volt Benefits and activate my Volt upgrade to increase my broadband speed to the next leve...

EffectOne by Level 1: Joiner
  • 288 Views
  • 1 replies
  • 0 kudos

Resolved! Change address online

How can i change my address online

Xxxxx by Level 1: Joiner
  • 173 Views
  • 1 replies
  • 0 kudos

Resolved! Vat invoice required

Please can I have Vatable invoices.

Graeme4 by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling contract

Hi, I want to cancel my contract for number (REMOVED) The contract has ended but is just rolling over. I have tried numerous times to call and cancel but I've just been sat on hold for up to an hour and had to go back to work.

My O2 account

I cannot access my account

GeoffL by Level 1: Joiner
  • 111 Views
  • 1 replies
  • 0 kudos

Transferring old number to new SIM

I rang O2 helpline yesterday and was told that my previous O2 number would be transferred within 24 hours to my new SIM but 24 hours has passed and the number has not yet been transferred to my new SIM.

DavidC3 by Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on zone 3

Hi there I’m looking to add on a zone 2 bolt on for one month please

Turkey1 by Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

Resolved! contract end date

hi,I just wanted to enquire about my contract and what is the end date? I'm on a pay monthly contract. Thank you.Regards,Bartosz

BartStyc by Level 1: Joiner
  • 222 Views
  • 2 replies
  • 0 kudos

I cannot see a breakdown of my bill

I am trying to open the breakdown of my bill but it keeps crashing, this has been going on for more than a day

Arab by Level 1: Joiner
  • 148 Views
  • 1 replies
  • 0 kudos