You don't have any products or services in this My O2 account.

[itsrabbit]

I have a phone/contract with o2 which I got on 10 03 2022.

Each time I log in, I just get the error

You don't have any products or services in my o2 account

I have rung customer services about 4/5 times,

all I get is wait it will be a bit longer, just wait

HOW LONG DO IT TAKE !

[MI5 · Accepted solution]

@itsrabbit 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Cleoriff]

It's only been 5 days but your My O2 should have updated itself by now.

If using the app, delete it and reinstall.

If that doesn't work then I'm afraid O2 are the only people who can access your account to check what's going on.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

[itsrabbit]

You don't have any products or services in my o2 account

When they set up the account, you may not see anything until the second payment goes out of the account

Thank you for the suggestions, Hopefully all sorted now

[MI5]

Who told you that rubbish?