Wrong adress

[Anonymous]

I've ordered a sim and and got my contrsct emailed to me and noticed I've pressed 147 in stead of 149firbmt adress I've tried to email but had no reply  and it says my sim had already been despatched but it will be going to wrong adress plz can someone get on touch to help me thanks Robert 

[Bambino]

@Anonymous This is not O2. This is a customer community. You'll need to speak to customer service.
Call 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[TallTrees]

Hi @Anonymous 

Welcome to the o2 Community forum 

You will need yo contact O2 customer services 

Contact details here 

Guide: How to find help & contact O2