cancel
Showing results for 
Search instead for 
Did you mean: 

Why am i getting charged more than i normally should be getting charged

Sean097
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I should only be getting charged 12.50 for airtime bill and 21.50 for the device plan and yet im getting charged 54.99 airtime as well as 21.50 for device plan, This is ****** and no1 can explain to me why im getting charged so much last 3 months

Message 1 of 3
164 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128347 Posts
  • 614 Topics
  • 22586 Solutions
Registered:

@Sean097 

Your bill is explained in your MyO2 https://mymobile.o2.co.uk/

or call customer services Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
162 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 128347 Posts
  • 614 Topics
  • 22586 Solutions
Registered:

@Sean097 

Your bill is explained in your MyO2 https://mymobile.o2.co.uk/

or call customer services Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
163 Views

TallTrees
Level 45: Knowing
  • 8823 Posts
  • 87 Topics
  • 274 Solutions
Registered:
Message 3 of 3
155 Views