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Want to pay but need you to unblock

Kasia555
Level 1: Joiner
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Hi, i have not pay my bill and my number is not working. Please could you provide me how can i make payment without accesing myo2 as when restarting the account the code is needed goes into my number via msn that I am not receiving as the number is blocked. How can I solve it when I can only make transfer via payment but need to get a message but the phone needs to be unblocked. ************

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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gmarkj
Level 66: Unequalled
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Hi @Kasia555 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Call using Skype Guide: A Guide to Skype 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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Registered:

@Kasia555 

Set up a direct debit to avoid any further issues Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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