Unable to log into my 02

[Matt39]

Hi, I’m unable to log into my 02 account on the app. 

each time I try to login it tells me I need to wait 48 hours after registering and it’s been much longer than that. 

i have the correct password and email address but I need help.

thanks

[MI5]

@Matt39 

O2 have messed up a system update which is effecting thousands of customers.
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2