Solved: Turning Roaming back on

Roaming1 · ‎18-05-2019

I have been in Georgia (ie outside the Euro zone) and unintentionally left Roaming on. Result: a hefty unexpected bill - and I seem to have gone over my limit. I eventually turned off Roaming but now find that, when I try to restore Roaming, it automatically turns it off again. What should I do to get Roaming back now that I'm back in the European zone?

jonsie · ‎18-05-2019

You may need to call customer service is you have a hefty bill.

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎18-05-2019

You may need to call customer service is you have a hefty bill.

Guide: How to find help & contact O2

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎18-05-2019

@Roaming1

O2 will probably be expecting you to pay your bill in advance if it is as hefty as you say.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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