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Mia03
Level 1: Joiner
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on ‎30-10-2023 15:38

on ‎30-10-2023 15:38

Hi I tried to top up £10 on o2 and it took £5 

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madasaf1sh
Level 76: Forum Legend
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on ‎30-10-2023 16:27

on ‎30-10-2023 16:27

@Mia03 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 4445 from your o2 phone..

 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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on ‎30-10-2023 17:54

on ‎30-10-2023 17:54

@Mia03 

If you're still on the old £5 bundle, £5 will be taken for allowances and the other £5 will be saved as credit.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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