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Terminate my contract

Tiki
Level 1: Joiner
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Hello , I am currently in Bolivia and I want to end my contract as It’s finishing on February and I’m currently not using the SIM card because I am in Bolivia and the sim doesn’t work here .
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MI5
Level 94: Supreme
  • 150186 Posts
  • 641 Topics
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Registered:

@Tiki 

All ways to cancel here Guide: Cancelling Your Contract 

Calling would be your best option but there's no reason why your phone won't work in Bolivia.

Although you would need an international bar removed or spend cap depending on what's stopping you now.

http://international.o2.co.uk/internationaltariffs/travelling_abroad

To call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150186 Posts
  • 641 Topics
  • 28605 Solutions
Registered:

@Tiki 

All ways to cancel here Guide: Cancelling Your Contract 

Calling would be your best option but there's no reason why your phone won't work in Bolivia.

Although you would need an international bar removed or spend cap depending on what's stopping you now.

http://international.o2.co.uk/internationaltariffs/travelling_abroad

To call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
339 Views