cancel
Showing results for 
Search instead for 
Did you mean: 

Tariff length

WilloB
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

How do I find how long my mobile contract is? I started a pay monthly Virgin Mobile contract in 2022, moved to O2 and am being billed by both. 

Message 1 of 3
131 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 123369 Posts
  • 826 Topics
  • 7475 Solutions
Registered:

@WilloB 

Text INFO to 85075 (free text)

OR

Look under upgrade in your MyO2  https://mymobile.o2.co.uk/

The upgrade date is the end date of contract.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
127 Views

MI5
Level 94: Supreme
  • 145010 Posts
  • 635 Topics
  • 27816 Solutions
Registered:

@WilloB 

You need to speak to Virgin regarding your device plan as you will continue to pay them for that.

O2 is only billing you for airtime. Your contract reaches it's minimum term when your device plan is paid off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
117 Views