cancel
Showing results for 
Search instead for 
Did you mean: 

Taken money from me

Kay15
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just looked for a contract phone on 02 website they’ve made me pay £20 so they have taken 20£ from me and then said I am not eligible for credit or something and now I have not gotten the money back im confused and angry please help me I’m young and I’m never done this before 

Message 1 of 2
251 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 147812 Posts
  • 639 Topics
  • 28355 Solutions
Registered:

@Kay15 

Your payment hasn't been taken by O2.

It is held by your bank for now and when O2 don't claim it, in a few days, they will return it to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
238 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 147812 Posts
  • 639 Topics
  • 28355 Solutions
Registered:

@Kay15 

Your payment hasn't been taken by O2.

It is held by your bank for now and when O2 don't claim it, in a few days, they will return it to your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
239 Views