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1 ACCEPTED SOLUTION
Accepted Solutions
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If your phone has been switched off due to non payment then you need to borrow a phone or use Skype to
call the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
If you are waiting for the phone to be reconnected as you have now paid the bill, it generally takes 24-48 hrs and you need to keep rebooting your phone.
Hope that helps as I have nothing else to work with.🙂
- 128184 Posts
- 835 Topics
- 7590 Solutions
If your phone has been switched off due to non payment then you need to borrow a phone or use Skype to
call the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
If you are waiting for the phone to be reconnected as you have now paid the bill, it generally takes 24-48 hrs and you need to keep rebooting your phone.
Hope that helps as I have nothing else to work with.🙂
