S20 upgrade delay

Adam99 · ‎10-03-2020

I pre-ordered the s20 ultra few weeks ago and just wondering when will I get any update or detail about delievery and I'm getting abit worried if my order wasnt confirmed but I got all the confirmation emails about it
Someone help me

MI5 · ‎10-03-2020

@Adam99

You need to call customer service please.

This is a customer only forum Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Adam99 · ‎10-03-2020

Oh oops I didn't ok now this I try to chat with the O2 helpline but it comes up as busy no matter what time I tried it's always busy

MI5 · ‎10-03-2020

You'll get a better answer by calling.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Adam99 · ‎10-03-2020

Yh I might have to do that I've been reading on here about more peoplw on o2 have yet to get an email or confirmation about it also

Cleoriff · ‎10-03-2020

@Adam99

It will be busy today as this is when the S20 is released

Veritas Numquam Perit

MI5 · ‎10-03-2020

Stocks are limited unfortunately

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Adam99 · ‎10-03-2020

Oh damn alright I'll just have to wait and see

MI5 · ‎10-03-2020

Hope it's soon for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Adam99 · ‎10-03-2020

I hope so I just want a confirmation that it's coming I've been dying for this phone to come hopefully somepoint I'll wake up and I get a email

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