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Refund

dianat
Level 1: Joiner
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How do it chase the refund for a charger that was returned 5 weeks ago - proof of postage obtained 

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TallTrees
Level 45: Knowing
  • 8637 Posts
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Hello  @dianat 

Welcome to the o2 Community Forum

We are a customer Community so cannot access accounts 

but can advise ~ 

Seems the best way to chase this would be to talk to o2 Customer Services 

They have a Social Media Team

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG

 

 



HAPPINESS IS BEE SHAPED

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Message 2 of 2
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TallTrees
Level 45: Knowing
  • 8637 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Hello  @dianat 

Welcome to the o2 Community Forum

We are a customer Community so cannot access accounts 

but can advise ~ 

Seems the best way to chase this would be to talk to o2 Customer Services 

They have a Social Media Team

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG

 

 



HAPPINESS IS BEE SHAPED

Message 2 of 2
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