Refund due

[ChristinaSki]

Account number ***********

Hi, today I received an email confirming I'm £11.96 in credit and to log in to request a refund. I am no longer an 02 customer and so cannot log into my 02 account to request the refund. Is this something you can arrange please?

Many thanks 

Christina

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[MI5]

@ChristinaSki 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm