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Recharge Issue

john_83
Level 1: Joiner
  • 1 Posts
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Registered:

Hi, I am a O2 customer my No is xxxxxxxxxxx, yesterday after noon, I recharged my O2 number , I made some calls also but after that by evening when I tried to do some urgent call again , I am getting message that my account is having no balance in it. kindly tell me what is the problem. 

 

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MI5
Level 94: Supreme
  • 143455 Posts
  • 632 Topics
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Registered:

@john_83 

Credit is exchanged for allowances.

Toake none standard calls you need to add more credit. 

What's included here 

Guide: Your Allowances - what is and isn't included 

PAYG help here 

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143455 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@john_83 

Credit is exchanged for allowances.

Toake none standard calls you need to add more credit. 

What's included here 

Guide: Your Allowances - what is and isn't included 

PAYG help here 

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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