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Problem viewing or downloading bills

Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions

The whole 'billing' section has gone from the 'My O2 ' page on all my browsers.

Previously the 'My O2' page had a menu area at the top which included a section to do with viewing and downloading current or old bills but this seems to have gone completely.

Now the only links to do with bills are in the 'Help' section which just takes you to pages of Q & A s

with advice such as 'to view or download your bills just go to the 'My O2' page, which is 

where I was to begin with.

Have O2 redesigned their website in the last month and if they have where have they moved the

links to view and download bills to?

Message 1 of 2

Level 94: Supreme
  • 147607 Posts
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  • 28344 Solutions


You may have been moved to the new 360 system, in which case, you need to wait until your next bill is generated to see any of them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2